Rooms
Sonesta Simply Suites Houston Brookhollow - Amenities
- Garden
- Meeting/Banquet Facilities
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- BBQ facilities
- Wheelchair accessible
- On-site parking
- alarm clock
- kitchenware
- Accessible parking
- Family Rooms
- Free Wi-Fi
- Kitchen
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Main entrance
About
Hotel Features
Located in Houston and with Memorial Park reachable within 10 miles, Sonesta Simply Suites Houston Brookhollow provides express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a garden. This 3-star hotel offers a 24-hour front desk and a business center. The hotel features family rooms. Some rooms will provide you with a kitchen with a fridge, a dishwasher and a microwave. At the hotel guests are welcome to use a hot tub. Houston Arboretum and Nature Center is 10 miles from Sonesta Simply Suites Houston Brookhollow, while Galleria Houston is 10 miles away. George Bush Intercontinental Airport is 16 miles from the property.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 11:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please note that this hotel was impacted by Hurricane Harvey. Travel routes and hotel services may be limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Reviews
- Staff8.8
- Cleanliness9.5
- Location9.6
I would not stay here...
- What did you like most?I like that the hotel was close to everything and the freeway
- Was there anything you didn't like?The room and bathroom wasn't clean well, there was a foul smell as soon as you walk into the hotel. The hallways reeked, elevator floor was dirty. My door didn't lock properly which made me feel unsafe, we used chairs to put behind the door to keep from someone coming into our room. There was salt in the kitchen sink. I wasn't refunded back my deposit, front desk wasn't helpful at all. Front desk acted like my deposit was refunded but it wasn't. Told me call back when Bob the manager was there, I called back and he told me Bob went to pick up his kids. Phone had stains on it, there was a stain on the couch. Only one face towel was placed in the bathroom. Tissue was leftover from the previous guest, we did not have a full roll. I bought my own tissue from walmart to use. House keeping didn't make my bed. Sheets were dingy. I only stayed here after previosuly having two airbnbs cancelled twice in one day. A sign not to stay here was when we pulled in and saw a mattress to the window but we still decided to stay anyway. Save your money and pinch in another $100 and stay somewhere better.
Very poor. I would choose...
- What did you like most?Not much.
- Was there anything you didn't like?The room I was assigned to (310) had recently flooded and no one told me about it before hand. The room had a terrible, moldy smell that was very strong. The wood floors were separating because of the flooded area. The room was not very clean or hygienic at all.
